Preparing the published article.
Report an Error or Request a Correction
Our correction process, and how long it usually takes.
How to report
Send the page link, the sentence or figure that is wrong, and the source that supports the correct version. If the error is in a table or a chart, describe the cell or the series. A screenshot is welcome but the page link matters more.
What happens next
| Step | Timing | Outcome |
|---|---|---|
| Acknowledgement | 1 working day | Ticket created |
| Assessment | 1-3 working days | Source checked against our own |
| Correction | 1-2 working days after assessment | Article updated with a dated note |
| Dispute | Case by case | Both versions described in the article |
Our commitments
- Corrections are published, not quietly edited, when the meaning of the article changes.
- We keep the original source record internally for audit.
- Where two credible sources disagree, we report the range and name both.
- We do not remove factual content because a company prefers it absent.