Preparing the published article.
SoftBank Robotics: Pepper, NAO and Service Humanoids
One of the best-known lines of social service robots.
What to know
| Item | Summary |
|---|---|
| Known platforms | Pepper for service interaction and NAO for education and research |
| Focus | Human-robot interaction, gesture and speech |
| Deployment | Retail, banking, education and exhibition settings |
| Lifecycle | Support and production for older platforms has changed over time |
If you are considering one
- Verify spare parts and software support before committing to a fleet.
- Plan the interaction content and language coverage as carefully as the hardware.
- Check whether the platform is still manufactured or only supported.
Summarised from public information. Confirm current models, availability and specifications with the company.

